Refund & Return Policy

30-Day Return Guarantee

At Engine & Accessory, Inc., your satisfaction is our priority. You have 30 days from the date you receive your item to initiate a return if it doesn’t meet your expectations.

Conditions for Returns

To be eligible for a return:

• The item must be in the condition you received it: unworn, unused, with original tags, and in its original packaging.
• A receipt or proof of purchase is required.
• A 15% restocking fee applies to all returns within the 30-day period.

Initiating a Return

Start your return by contacting us at parts@rampstar.com. If your return is accepted, we’ll provide a return shipping label and instructions on where to send your package. Returns without prior authorization will not be accepted.

For any return-related questions, please contact us at parts@rampstar.com.

Inspect for Damages and Issues

Please check your order upon receipt. If you find any defects, damage, or discrepancies, contact us immediately so we can evaluate the issue and make it right. Claims for defective or damaged items must be made within 7 days of delivery.

Non-Returnable Items Certain items cannot be returned, such as:

• Custom products (special orders or personalized items)
• Hazardous materials, flammable liquids, or gases
• Sale items and gift cards are final and cannot be returned

If you have questions about your specific item, please get in touch with us.

Exchanges To exchange a product, please return the original item per our return process and then make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please note that the bank or credit card company might take some time to process and post the refund.